Genussmoment_EN

125 ALL YOU NEED TO KNOW Awards 80 Social media 84 Press clippings 86 Customer feedback 87 SPECIALIST STORES We’re ready to serve you at these locations 88 Our specialist stores 90 Bahnhofstrasse Zurich 92 Schwanenplatz Lucerne 94 Architect Marc Jöhl: ‘It’s about creating an experience.’ 95 Surseepark Sursee 96 Lucerne railway station 97 Sales management 98 Our ‘branch’ in Japan 99 A culinary experience – for a break from your daily routine 100 La vie en rose – our lifestyle café 102 ADDED VALUE Loyalty card and gift vouchers 103 Personalised gifts 104 Partners 106 48 86 66 Contents 50 3